BOKKI CAM SUPPORT
Keep your story
in focus.
Help with capture, camera modes, permissions, saving, and diagnostics.
Under App Store Review · Submitted as YYY CAM
Tell us what you’re seeing.
Contact support@bokkiyaw.com.
When can I download Bokki Cam?
Bokki Cam is currently under App Store review. A download link will be added after public availability is confirmed.
Which devices are supported?
The submitted app is designed for iPhone and requires iOS 26 or later. Camera features and available formats vary by device and mode.
Do I need an account?
No Bokkiyaw account is required for the camera features.
Why can’t I select a particular lens, resolution, or frame rate?
Availability depends on the active camera, capture mode, stabilization options, and supported camera combinations. A format available in one mode may not be available in another.
Does Auto aperture change the physical lens on every iPhone?
No. Auto can display the aperture reported by the active camera. Many iPhone cameras have a fixed physical aperture. Variable-aperture control and software depth-of-field effects depend on hardware and mode.
Where are my photos and videos saved?
Captures use local app storage during processing and can be saved to Photos. If iCloud Photos is enabled, Apple may synchronize saved library items.
Does Bokki Cam work offline?
Core local capture and processing do not require a Bokkiyaw account or media-upload service. Map data, cloud-only library items, cloud file imports, and iCloud diagnostic exports can require internet access.
Why does the app ask for location permission?
Optional HUD and location-tagging features use location. You can turn those features off or change permission in iOS Settings.
Will processing continue if I close the app?
Background processing depends on the work involved and the execution time iOS allows. Continued processing after force-quitting the app is not guaranteed.
How do I report a problem?
Email support@bokkiyaw.com with your iPhone model, iOS version, app version, capture mode, and steps to reproduce the issue. If diagnostics are needed, use the app’s export action and review the package before sharing it.
How do I delete my data?
Manage saved captures in Photos and use available app controls for local work. Delete exported copies separately from Files, iCloud Drive, or their destination. Contact hello@bokkiyaw.com about information you previously sent to support.
Is Bokki Cam free?
Launch pricing has not been confirmed for this page. Check the App Store listing once the app becomes available.
REPORT AN ISSUE
A few details
help us reproduce it.
Please review diagnostic exports before sharing. Avoid sending private footage or location-tagged media unless needed for your request.
- iPhone model and iOS version
- App version and build number
- Capture mode and active camera
- Resolution, frame rate, and relevant settings
- Steps to reproduce the problem
- Error message or a screenshot you can safely share